Managed Services
Support and maintenance of your Oracle environment is critical to ensuring availability of the system to business users.
Developing an in-house team to support a complex, high availability environment is challenging:
- Inexperienced consultants can lead to inefficiencies and may compromise system availability and long term total cost of ownership
- If a fully skilled team is established, with full cover for holidays and peak times, the costs will be high and team utilisation will peak and trough
- It will be challenging to maintain skills and experience in line with product developments and legislative changes
Rocela Solutions
Rocela's managed services and remote Database Administrator (DBA) division offers innovative and cost-effective solutions to these challenges.
Unlike many of our competitors, Rocela's support teams are UK based and staffed by highly skilled ex-Oracle professionals with at least 10 years Oracle experience. Rocela is an Oracle Platinum Partner - the highest accreditation awarded by Oracle to its partners. With our unique on-line support management system, Rocela's managed services are used and trusted by leading commercial and public sector organisations across the UK.
Our extensive experience, efficient systems and economies of scale across our client base means we can create significant cost savings and enhanced service in most situations.
Rocela's managed services commercial model is innovative providing the reassurance of fixed costs with the flexibility of ad hoc consulting services.
If you are implementing or using Oracle E-Business Suite or core technologies call us on +44 (0) 870 100 4000 or review our Case Studies to explore how utilising our expertise can help your business optimise Oracle.
